Add a Transaction Manually in Daffaa by Pasting the Transfer SMS

Sometimes the collection phone runs out of battery, the app gets killed by battery optimization, or the bank SMS arrives late. The money is in your wallet, but Daffaa never saw the message. That is what manual transaction entry is for: you copy the transfer SMS from the phone, paste it into the dashboard, and Daffaa reads the amount, sender number, balance and reference for you.

When to use it

• The phone was offline and the SMS never reached Daffaa.
• The bank message arrived late and you want to finish the order now.
• You found a message on the Messages page that did not become a transaction.

If this happens daily, fix the phone or its battery settings instead.

Steps

1. Open Transactions and click "Add Transaction".
2. If you have more than one active store, pick the store.
3. Copy the full SMS text from the collection phone without editing it.
4. Paste it into the SMS field. Daffaa shows the detected provider, amount, sender and balance. Check them.
5. Use "Add Another" for more messages, then click "Add". Daffaa reports how many were added, how many were skipped, and why.

The transaction is saved as Pending, labelled Manual instead of Auto, and then follows the same path as any other transaction.

Do not add the same transfer twice

If the same reference already exists in the same store, Daffaa skips it and tells you the transaction already exists. Still, search for the customer's number first, never edit the text (a changed reference defeats the check), and let one team member own manual entries. Staff need the manage-transactions permission.

Paste only your own messages

Only paste SMS from your own collection phone. Never paste text a customer sends you on WhatsApp and never rely on screenshots; they are easy to fake. When in doubt, check the balance in the wallet app.

After adding, use "View Message" to confirm the stored text and follow the status until it is Completed. Manual entry is an emergency tool: keep the phone online so transfers confirm in seconds. New to Daffaa? Create your account.